Complaints page
We are very sorry to hear that you are not completely satisfied with your purchase. Please send an email to info@lakkiegellak.nl with your complaint, and we will get to work on it as soon as possible to find a solution together.
If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur at https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil. Consumers in the EU can also register complaints via the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not already being processed elsewhere, you are free to file your complaint via the platform of the European Union.